Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
HELPFUL INFORMATION
To help ensure the safety of your party guests and our rental equipment, please understand that we require the following before we can deliver the rental:
- Agreement and understanding that the inflatable, while inflated, will always have adult supervision and that the rules will be enforced and followed.
- Space suitable to put the bouncy house/waterslide: level or semi-level ground; inflatable has enough clearance from trees, house, lines, etc.; ground is clear of any debris (such as limbs, rocks, sharp objects, etc.) that may puncture or damage inflatable or cause injury to a rider.
- Electrical outlet within 100 feet to plug in bouncy.
- Water hose to use with water slides. (note: water slides come with a small water hose that needs to be connected to your water hose, we can bring one if it is available.
- Please allow us a few extra minutes at the time of pick up so we may clean the bouncy.
We also ask that the smaller children not be on the inflatable while the big kids are having their fun, for safety reasons. If necessary, we recommend an adult break up the bounce time per the different ages or consider renting multiple inflatables for your party.
We know that unexpected situations do happen, but we ask that you give us at least 7 days notice for cancellations so we may rent the bouncy to another party.
We accept cash, checks, and credit cards for payment. Payment in full is due on or before delivery.
Please note, we offer free local delivery but there may be a small delivery fee for areas outside of a 15 mile radius of our warehouse in Winchester, VA.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.